Refund policy

Stock wristbands

Unused, unopened stock wristbands can be returned within 10 days of delivery for a full product refund. Original shipping cost will not be refunded. The customer is responsible for covering shipping costs to return goods back to us. 

Custom wristbands

Final sale – custom-printed wristbands cannot be returned or refunded once production begins, as they are made specifically for your order.

Defective products

If there is an issue with your order, please notify us within 10 days of delivery. We’ll work quickly to provide the best solution, including replacement or refund if appropriate.

You can always contact us for any return question at hello@wristbands247.com.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@wristbands247.com.

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.