Contact our Team

At Wristbands247.ca, we’re committed to making your event planning easy.
Get in touch for help with custom Tyvek®, plastic, vinyl, cloth, or RFID wristbands —
we’ll respond quickly with the details you need.

We're happy to help!

Questions, concerns...? We want to help. Send us a message below

Thanks for contacting us. We'll get back to you as soon as possible.

FAQs

Have a quick question?
Check our FAQs for a quick answer

Mailing address

PO Box 5, Arva, ON Canada N0M 1C0

Email us

hello@wristbands247.com

Call us

Phone: 877-849-7810 
9:00AM - 5:00PM EST

Frequently asked questions

Need help? Find answers fast

When will my order ship?

  • Stock wristbands: Orders placed before 12:00 PM EST ship the same business day      (Monday–Friday).
  • Custom wristbands: Ship within 7–10 business days after final artwork approval.
  • We’ll email you tracking details as soon as your order ships.

How long does delivery take?

Standard shipping within Canada typically takes 2–6 business days, depending on your location.

Remote areas such as Yukon, Northwest Territories, and Nunavut may take longer.

Need it faster? Contact us at hello@wristbands247.com for overnight or express delivery options.

Can I return or exchange my order?

  • Stock wristbands: May be returned within 30 days of delivery if they are unused, 
         unopened, and in original packaging.
  • Custom wristbands: Final sale – these cannot be returned or refunded once 
          production begins, as they are made specifically for your order.
  • Email hello@wristbands247.com to start a return.

Refunds apply to product cost only. Shipping fees are non-refundable.

How do I upload artwork for my custom wristbands?

When ordering custom wristbands, you’ll see an upload option on the product page to submit your design files (logos, images, or text).


Our design team will send you a digital proof for approval before production starts.

 

***Production begins only after you approve your proof, so please review it carefully!***

How can I contact Wristbands247 for urgent support?

The fastest way to reach our team is by emailing hello@wristbands247.com.
Email allows us to quickly review your order details and respond with accurate information — often faster than calling.

 

If your matter is urgent and you need immediate assistance, you can call us during business hours at 877-849-7810, but please note that response times may be slightly slower by phone during peak periods.